SENLA

Transforming banking: enhanced accessibility and quality for remote and underserved areas

The Challenge

The Client wanted SENLA to help create a solution for people living in remote rural communities without access to banking services due to a lack of appropriate infrastructure.

The Solution

Our team developed iOS and Android mobile applications for customers and the bank's agents, incorporating the following features:

• creating a new customer;
• opening an additional account;
• adding a new customer;
• monitoring agent's statistics.

The Value

The application for bank agents provided several key functionalities, enhancing the efficiency and convenience of banking services for customers. Our solution significantly improved the accessibility and quality of banking services for users, particularly in remote and underserved areas.

User Experience soars with easy-to-use crypto trading apps

The Challenge

The Client asked SENLA to create simple-to-use crypto trading applications, which could be used by people without any technical background.

The Solution

SENLA developed special shells that integrated with the library and processed the received answers. Our team also unified different parts of the functionality, which were written in various programming languages, into a robust solution that allowed users to:

• create a personal account (wallet);
• get a list of transactions;
• transfer and receive money;
• view a list of addresses to which/from users can send/receive money;
• work with coins of the system (UTXO and GROT);
• provide and receive payment proof and its validation;
• log in to a personal account using a fingerprint.

The Value

By ensuring smooth collaboration among all systems and eliminating technical barriers, the Client experienced improved operational efficiency, secure user interactions, and a robust, versatile system architecture. Additionally, the applications allowed users to maintain complete anonymity, ensuring privacy and security.

Scan, codify, and stamp: a new module achieves precision in just 10 seconds!

The Challenge

Schlumberger is the world's leading provider of technology for reservoir characterization, drilling, production, and processing in the global energy industry. The client struggled to fully automate the identification of a large number of parts with small visual differences using third-party instruments and solutions available on the market. Costly attempts to incorporate big-brand 3D scanners into the process were futile due to inadequate time characteristics. A custom hardware and software complex was required.

The Solution

Building upon prior experience in this field, the SENLA team started working on the MVP. In just 10 seconds our module was able not only to accurately scan but also correctly codify and stamp a detail. The machine analyzed and marked similar parts in stock with the help of three digital cameras and electronic scales. The AI-enhanced system conducted recognition of scanned and weighted objects to check the correspondence to the standardized units with prerecorded detailed information in the database.

The developed solution was empowered by Big Data and Data Science applications in the form of predictive quality and anomaly detection modules.

The Value

The designed system, with WMS integration and a maintained database, helped the Client prepare object descriptions, operate offline, and instantly recognize objects. The Schlumberger team was particularly pleased with the built-in scaling potential of the complex.

A custom mobile app helped slash the risk of hypoglycemia attacks

The Challenge

Medtronic is a global healthcare technology leader. They lacked the efficient solution to connecting medical devices with end users’ smartphones. Therefore the process of monitoring the blood sugar level of patients with diabetes mellitus and calculating the optimal doses of insulin was complicated.

The Solution

Custom mobile app, developed by SENLA, substantially improved the connectivity and usability of Client’s devices. Integration of end users smartphones and medical devices allowed patients to:

• set custom reminders and receive instant notifications;
• quickly export data for external monitoring by physicians;
• conveniently place orders of the medical supplies and track their delivery;
• search for detailed nutrition and weight advices, various diabetic menu options, and other useful information.

The Value

The final solution allowed the patients to minimize the risk of hypoglycemia attacks, keep a nutrition diary, and instantly monitor the level of glucose in the blood. Medtronic was happy with the smooth integration of devices and interactive functionality that greatly increased overall customer satisfaction.

The new ride-sharing platform receives rave reviews from users

The Challenge

The BOSCH Group is a leading global supplier of technology and services. Although the manufacturing and logistics facilities of the Client already utilized a fleet of corporate shuttles, a significant number of employees still required a flexible schedule for arrivals and departures.? A custom ride-sharing system was required to meet the ecological, economic, and social needs of the Client.

The Solution

SENLA designed and developed a ride-sharing platform for BOSCH, that allowed users to:

• find and arrange rides based on place, time, and departure point;
• manage rides in the form of lists or map markers with access to details;
• leave ride requests and receive acceptance confirmation messages;
• get access to the adaptive versions for desktop, tablet, and mobile users.

The Value

Positive feedback and reviews from Client’s employees, who were actively using a new ride-sharing system, confirmed the success of the project. For the managers of the company, this solution provided benefits in the form of easily calculated CO2 emissions reductions and improved predictable and convenient transport infrastructure utilization and maintenance.

A new freight management system to handle the company's rapid growth

The Challenge

The Client is a dynamic company that provides a wide range of services for the transportation, storage, sea, and coastal bunkering of oil products. Diversification and geographical expansion of business services and rapid growth of the company’s total deadweight of the ships made the previous freight management solution a bottleneck. Cumbersome functionality and sub-optimal integration with accounting systems significantly hampered operations management and required a complete rework. 

The Solution

We revitalized the Client's freight management system and developed mobile and web applications. The end solution had the following features:

• notification system;
• real-time reporting;
• personal task list management;
• 24/7 availability with offline access;
• two-factor authentication;
• voice interface (mobile app only).

The Value

Streamlined operations helped the Client to timely respond to the occurrence of problems and identified deviations in planned vs. actual tasks. Intuitive and user-friendly interface, based on the Kanban board, significantly lowered the learning curve, enabling quick onboarding of personnel and prompt adaptation of the freight logistics management system.

Reduced training costs and time by 50% with the help of a new LMS platform

The Challenge

Abbott, a globally diversified healthcare company, strove to increase profits by improving sales quality. They wanted to deploy and measure their comprehensive L&D campaigns with a scalable technological solution that could match the needs of thousands of employees worldwide.

The Solution

The corporate LMS platform was developed for coaches and medical representatives. Using flexible settings of the system, the Client could organize centralized training at any location at no extra cost.?

The Value

After the implementation of our custom LMS solution, Abbott improved the measurement of the business impact of L&D activities, reduced training cost and time by 50% and increased sales to medical institutions by 4%.

Find out more: https://senlainc.com/cases/learning-management-system/

Startup wanted to open $600-billion market to new investors

The Challenge

Banx.one was a bootstrapped international startup. They wanted to validate their idea of connecting real estate investment with a digital estate security platform built on top of blockchain technology.

The Solution

SENLA developed a digital asset-backed global trading platform to enable easier access, transparency, and liquidity to real estate investments. The platform consisted of several modules:

• crypto market;
• tokenization of real estate properties;
• buyer and seller verification;
• back-end based on Ethereum, with secure design, supporting SSO and APIs;
• front-end designed to serve different roles, such as administrator, validator, buyer, and seller.

The Value

Banx.one successfully validated their idea and vision of connecting the physical and digital worlds by offering investors a variety of revenue streams with fractional and tradable real estate investments.

Find out more: https://senlainc.com/cases/startup-connects-physical-and-digital-worlds-with-a-solution-far-ahead-of-its-time/

Automatic vendor assessment system delivered ROI in the 1st month

The Challenge

The BOSCH Group is a leading global supplier of technology and services. Bosch needed to assess their external vendors to promote accountability with local manufacturing legislature, ecological benchmarks, quality standards, cost reduction, and adherence to the processes.

The Solution

Our team built the system to optimize monitoring the production steps with automatic data storage, data transfer, and cost-effectiveness calculation. Powered by the Data Science and Big Data, the solution was able to quickly and automatically fill in the points of purchase, create records, describe the equipment, flow, and time frame, calculate the number of wastes.

Additionally flexible integration options were added to enable the connectivity with different audit systems, including TcPCM from Siemens.

The Value

Bosch streamlined vendor assessment, got rid of low-quality vendors, and focused on nurturing business relationships with quality partners, enjoying cost reduction. According to the Client the SENLA’s solution received positive feedback from key stakeholders and daily usage rates surpassed all our forecasts.

Find out more: https://senlainc.com/cases/central-production-management-platform-for-fortune-500-company/

Co-created event management solution optimized costs and improved sales

The Challenge

BAYER is a multinational pharmaceutical and biotechnology company. They wanted to streamline the process of planning and hosting large-scale events among multiple internal and external teams, creating a single source of truth and cutting costs.

The Solution

Our team created a centralized system, which addressed all event management needs. It allowed file storage optimization while organizing activities, and could be customized for managers’ needs and tasks. The solution was tailored to:

• store information used to invite specialists to conduct seminars;
• track event flow and updates on applications, event attendees and the participants' occupation;
• control document flow, financial data and budgets of all events.

The Value

The Client improved and optimized their sales process by significantly reducing the time and resources spent on planning and organizing events.

Find out more: https://senlainc.com/cases/event-management-system/

Telecom provider became a neobank for 1+ million customers in 6 months

The Challenge

We4G is one of the leading telecom providers with more than a million subscribers. They asked SENLA to help them transform into a neobank, become a leader in the crowded local telecom market, and create a new value stream by offering secure and easy-to-use banking services to their customers.

The Solution

The SENLA team developed a mobile bank system on a turnkey basis,  and implemented the following functionality:

• the ability to apply for a loan from a bank;
• money transfers between bank cards and e-wallets;
• P2P money transfers;
• NFC and BLE mobile payment options;
• Family Wallet;
• the ability to pay using a QR code.

The Value

As planned, We4G expanded its business and attracted new customers.? Service adoption reached 84% in the first year since launch.

Find out more: https://senlainc.com/cases/mobile-bank-solution/

Unified system greatly boosted productivity and delighted users

The Challenge

Sanofi, a multinational pharmaceutical and healthcare company, aimed to improve operational efficiency through Salesforce customization as the capabilities of the existing system were insufficient for unifying more than 15 subsystems and integrating mobile and desktop solutions.

The Solution

The new solution developed by SENLA unifies over 15 subsystems with consistent logic and style, integrating both mobile and web functionalities into a single desktop solution. The system also enhances planning and control operations with advanced reporting features, allowing users to create custom tables with filtering and automatic task linking for administrators, marketing, and sales specialists.

The Value

The unification of subsystems, advanced planning, controlling and reporting features has greatly boosted the productivity. Sanofi's users were pleased with a much lower learning curve and increased speed of operations execution.

Boosting user experience and productivity by streamlining operations and centralizing data storage

The Challenge

AbbVie, a global research-based biopharmaceutical company, sought to improve productivity through Salesforce customization. Effectively managing a global network of employees responsible for product supply is increasingly challenging due to the growing number of integrated tools, data storage locations, and meetings. Advanced CRM systems can handle calls, but fine-tuning these systems requires scarce IT talent — developers with both technical expertise and business acumen.

The Solution

We created a centralized system for storing and scheduling meetings between the company’s employees and customers, with the capability to process results and provide users with forecasts. The system simplified the process of storing and monitoring customer information. Our team also developed a reporting system with options to segment the data by regions, employees, and business units. A flexible Salesforce-based data model was implemented to store all the entities of the Client's business.

The Value

After the implementation of the system, the Client’s managers were able to better monitor the performance and benchmark indicators. AbbVie team enjoyed the improved experience and productivity of their users due to the elimination of fragmented operations and data storage locations.

Cutting costs and enhancing usability for offices and homes

The Challenge

Brightergy, a leading US commercial solar company, faced challenges with instant data interchange in smart house systems. Increased data volume, functionality, and new security standards demanded a scalable solution. SENLA was tasked with developing a smart system to manage solar panels and air conditioning units to meet these requirements.

The Solution

Our team developed an application that helped to manage solar panel energy production and air conditioning systems energy consumption, enhanced by the IoT Big Data analytics, including:

• monitoring solar panels’ load;
• analyzing the level and time of battery charge;
• checking whether the battery charge covers the power consumption;
• monitoring the current temperature outside and inside of the facility;
• calculating the operating time for the air conditioner to reach the desired temperature;
• building a visual map of the room with air conditioners’ locations.

The Value

The developed solution could be extended to install and control other smart house functions. As a result, the Client reduced maintenance costs and improved usability for end-users, office managers, and residents in residential areas.

Optimized logistics costs and improved productivity thanks to a new freight management platform

The Challenge

A large European logistics company sought to optimize the freight management and reduce transportation costs. Existing dedicated logistics control systems, albeit fully functional and convenient, were mostly focused on the needs of a specific group of users (carriers, managers of logistics centers or forwarders). Decentralization of management systems and fragmentation of data on each side hindered the overall efficiency and productivity of operations management in logistics.

The Solution

SENLA created a freight management platform that combined mobile Android and iOS applications for carriers and web service for logistics managers and forwarders. The developed solution allowed users to:

• plan and control utilization of the logistics center;
• inform users about identified opportunities for a quick deployment of cargo;
• plan and adjust routes, based on the road situation;
• exchange service messages and receive notifications;
• use OCR for scanning delivery documents, IDs and passports;
• control document flow and loading/unloading scenarios;
• calculate KPI on an individual level for each driver and logistics center;
• benefit from Big Data log analytics.

The Value

Implementation of this solution helped the Client to redesign route planning activities and decrease idle time. As a result, the company was able to optimize logistics costs and improve productivity of all groups of users.

Expanding new markets with a centralized solution

The Challenge

Hypotheek Winkel is a financial company that offers mortgage and consulting services. With more than 100 remote offices spread across different European countries, the Client quickly realized that the existing system was based on desynchronized operations and was limiting the potential for further growth. A more efficient centralized solution was required.

The Solution

The SENLA team helped to redesign operations and sync the whole process with a tailored solution. Not only did it optimize the internal operations, but also improved the communications with existing and potential customers. The app allowed to:

• receive applications from customers anytime anywhere;
• increase responsiveness and keep track of all interactions with customers;
• reduce the costs due to lower reliance on renting physical locations and hiring more representatives.

The Value

Streamlined operations and improved communication with customers allowed the Client to reduce the cost of expansion to the Benelux market. An innovative app reinforced the repositioning of the brand image and helped them to differentiate from existing competitors doing business the old way.

Boosting productivity and efficiency with cutting-edge CRM and mobile apps

The Challenge

Surancebay is a US insurance Software-as-a-Service company aiming to improve the productivity of its insurance agents. Customer onboarding for insurance services is a highly complex and regulated process. Simplifying and digitizing this process has become a top priority for customer-centric insurance companies looking to stand out from the competition.

The Solution

SENLA developed a custom CRM system and mobile Android/iOS applications that enabled:

• automatic loading of document packages required for a particular customer;
• receiving data about citizens’ health when concluding an insurance contract (i.e., via the integration with medical databases);
• devices’ geo-location tracking to determine the state the contract was signed;
• signing documents by customer’s voice / finger / location;
• smart organizer, a scheduler, and a calendar that worked as a whole and tracked the full chain of correspondence, notifying the insurance agent so that they could timely react to certain events.

The Value

The system allowed Surancebay insurance agents to work in the field and track necessary information in real-time. The new system became an integral part of the company’s work processes, optimizing both time and resources.

Revolutionizing banking with personalized service

The Challenge

With rapidly growing FinTech innovations and wider adoption of online and mobile banking, it’s becoming harder for financial institutions to compete and grab the attention of their customers. A large European bank was looking for an innovative approach to promoting its B2C services via an online banking application.

The Solution

Within a few months, our team implemented the following functionality:

• user's account with access to banking services (loans, card issuance, history of operation, etc.);
• simplified goods purchasing from Client’s partners (insurance, transportation, entertainment, etc.);
• login social networks integration;
• templates for the quick creation of tailored offers for the bank’s customers;
• monitoring and tracking the efficiency of customized promotions;
• report generation module for analyzing the efficiency of promotions;
• tracking the detailed history of previous promotions and the interaction of each customer.

The Value

Extended functionality and enhanced usability of the solution helped to increase service personalization and improve the efficiency of promotions due to a quick and easy-to-use promo customization tool, tracking, and report generation.

A large air carrier company sought to improve the efficiency of its freights management.

The Challenge

With logistics industry rapidly evolving, the companies want to stay competitive and cope with global economic and technological advancements. Yet, trying to manage all the paper work, optimize freight loads, accurately track consignments and efficiently manage the fleet using outdated tools and legacy systems is like building a house of cards with one hand. A modern and efficient freight management service was required.

The Solution

SENLA developed a custom web service that allowed airline logistics personnel to have a full control of the cargo transportation and document management operations. The final solution helped the Client to effectively plan and manage all stages of cargo transportation:

• chart routes with or without transfers;process transportation documents;
• calculate cargo capacity of the aircraft;
• estimate shipping cost and cost of good delivery to the the departure zone;
• arrange the delivery from the warehouse to the nearest airport;
• plan the loading process, cargo packing and sealing;
• organize unloading of delivered cargo and transportation from the airport to the recipient.

The Value

Implementation of the transport management service optimized the logistics of the company due to the following benefits:

• optimal route chartering and reduced aircraft idle time;
• automated documents generation;
• fast and accurate estimation of cargo transportation costs;
• accelerate customs clearance process;reduced operating costs.

Streamlined internet payment processes through a new system

The Challenge

A large financial institution wanted to develop a software product for secure and straightforward internet payments.

The Solution

SENLA developed a solution that enabled the Client to:

• accept e-commerce transactions;
• facilitate P2P money transfers;
• support recurring payments;
• use MPI (Message Passing Interface);
• install a 3DS Server for enhanced security;
• manage merchants;
• host payments;
• support various payment methods;
• implement a fraud prevention system;
• receive notifications and reports.

The Value

Users could carry out payments smoothly, swiftly, and safely, thanks to the streamlined internet payment processes. By removing dependence on third parties, the solution offered a more reliable and efficient service. Additionally, the program enhanced the platform by integrating individual components, creating a comprehensive and robust payment system.

Mobile apps doubled form processing speed for managers and sales agents

The Challenge

The Client wanted SENLA to develop mobile applications for iOS and Android platforms for managers and sales agents with the ability to prepare and approve documents and presentations.

The Solution

A new document management and approval system allowed the Client to:

• keep a record of potential customers after presentations;
• show name and detailed description of products;
• download and edit presentations;
• send presentations to managers for approval;
• fill out order forms;
• take notes in the documents;
• send out internal emails;
• attach internal data (applications, videos, images, documents) to emails;
• synchronize data with the server;
• save data in the local database.

The Value

Within several months after implementation of these apps, the processing speed of approved forms was increased by 2.5 times.

Expanding markets with a cutting-edge taxi software ecosystem

The Challenge

SENLA was picked to create a group of related programs for automation and optimization of the taxi service.

The Solution

SENLA created a comprehensive taxi software ecosystem with automation for dispatchers and drivers, featuring GPS taximeters, receipt issuance, and driver statistics. The system also offered intelligent order distribution, automated enterprise accounting, an interactive map, and flexible configuration. A cloud-based SaaS main module and intuitive iOS and Android apps were also developed for drivers and passengers.

The Value

Our solution helped taxi and chauffeur companies implement a customized app on any platform. The use of cloud-based technologies allowed fast onboarding and enabled easy customization of the app, as well as acquisition of existing modules. As a result, the ecosystem allowed taxi companies to develop and expand to new markets, share and commercialize their improvements. 

A revolutionary 3D foot scanning app slashes purchase returns

The Challenge

The Client wanted to develop a foot scanning app that would allow users to easily create a 3D model of their foot using a smartphone camera, simplifying their online shopping experience.

The Solution

SENLA created the entire system from scratch, allowing users to scan their feet from any angle. A special function of the application provided instructions for the scanning process, recording the results, and sending them to the processing server. Our team also designed and developed a mobile application for iOS.

The Value

The system was stable and, according to the Client, had already received positive feedback from users. Buyers were able to find the perfect shoe size, helping the eCommerce company reduce purchase returns.

Unified solution streamlines operations for 15+ marketing departments

The Challenge

The client is a large private airline and air carrier company. They lacked a unified system for centralized marketing department activities. They used a vendor CMS and various management tools for registering and authorizing users. This approach hindered the efficiency of project activity management and was insufficient to keep up with the company’s rapid growth.

The Solution

The SENLA team created a central repository solution with a single point of truth for all 15+ marketing departments. It helped to deliver campaigns on time and support distributed teams and outside partners. The system was built on a micro frontend approach, allowing for the gradual implementation of parts of the solution and easing transition pains for the employees. The core modules were:

• process constructor;
• notification system;
• POSM warehouse;
• task-tracker;
• dynamic reporting;
• integrators;
• creative storage;
• financial planning;
• user management.

The Value

The new system invigorated the entire marketing team. Team leaders could now identify bottlenecks in human resources allocation, budgeting, and project management to meet deadlines and minimize potential risks. Marketing managers and technical specialists received a simple and reliable platform with streamlined operations.

License costs reduced 4 times thanks to custom Salesforce partner portal

The Challenge

Libertex Group, a global financial services leader, faced the challenge of modernizing its legacy systems to meet growing commercial demand. They wanted to redesign and customize their Salesforce solution for improved sales management and customer engagement.

The Solution

SENLA developed a cost-effective Experience Cloud partner portal for franchisees, optimized data storage with Salesforce big objects, set up message broker integration with Kafka, and engineered the email-to-case logic among other solutions.

The Value

Libertex achieved optimized storage and better Salesforce performance. They also are happy with a cost-effective partner portal with 4 times cheaper licenses, 50% automated customer requests, real-time event tracking, and unified messenger integration. All this enhanced their customer support and sales operations.

Find out more: https://senlainc.com/cases/custom-salesforce-solution-for-trading/

Custom code in Salesforce enhanced system performance by 200%

The Challenge

Taglit, the world's top educational tourism organization, struggled with an outdated, fragmented system that couldn't handle the increased data and applicant numbers. That resulted in operational inefficiencies and hindered the introduction of new programs and trip types. They turned to SENLA because of our deep expertise in Salesforce customization and development. 

The Solution

We assembled a team of five Salesforce professionals, including a business analyst/project manager, three software developers, and a QA expert.

SENLA developed 30+ features and centralized 90% of Taglit's operations in Salesforce. Our solutions included introducing microservices to replace legacy code, improving data management with asynchronous operations, and adding advanced security features like SSO, among many others. We also conducted workshops to train users on the system and these new features.

The Value

Taglit has experienced a 200% increase in system efficiency, a three times faster application process, and optimized data management. The improvements brought about more efficient operations, cost savings, and the introduction of new programs. This all significantly advanced Taglit's mission.

Find out more: https://senlainc.com/cases/taglit-custom-code-in-salesforce-enhanced-system-performance-by-200/

AB Bank Zambia: 45% of operations moved online to secure business growth at lower costs

The Challenge

AB Bank Zambia supports small and medium businesses to boost the economy. But, the bank faced a challenge. They had to offer simple banking to customers who couldn't visit a physical branch. Their solution was to start the digital transformation.

The Solution

SENLA provides quality assurance of AB Bank Zambia's mobile wallet and other services. We tested the systems before their launch and continue to support them. Our team does all kinds of testing, ensuring the app's functionality across various devices and networks.

The Value

AB Bank Zambia's digital transformation helped shift 45% of all transactions online. This made the bank accessible to hundreds of thousands of customers and made operations more efficient. The transformation boosted customer savings, loan access, and engagement. It ensured faster growth for the bank and earned it an innovation award.

Find out more: https://senlainc.com/cases/digital-transformation-for-banks/

Empowering legacy taxi operators to embrace ride-hailing tech

The Challenge

eCabs, seeing the rise in demand for app-based ride-hailing in Europe, started developing their proprietary technology to expand globally. For that, they needed to scale up their in-house team rapidly to secure growth goals.

The Solution

SENLA provided expert Java engineers to help develop eCabs' ride-hailing platform. Our work includes improving the app's performance, optimizing microservices for better speed, and using Google tools to ease development.

The Value

In 2022, eCabs increased customer journeys by 50% compared to 2019. In 2023, they launched in Athens and Bucharest, and plan further expansion in 2024. SENLA helped make eCabs' platform fast, reliable, and scalable, enhancing the customer experience.

Find out more: https://senlainc.com/cases/software-for-ride-hailing/