Magneto IT Solutions

Ashrafs W.L.L was established in 1913 and is considered as one of the oldest and most esteemed distributors and retailers of Bahrain of all time. They have multiple outlets and malls across various cities in Bahrain and have been successful in building a strong client base across different gulf countries. A lot of international customers were reaching out to their sales team on the phone and placing the orders, even sometimes they need to visit their offices to check on the order. This became one of the reasons why Ashrafs wanted to build an eCommerce platform so that their customers could have the ease of ordering from their homes and offices. They wanted to automate the online process, where the consumers can go through their product categories and can make efficient purchases.

They were doing tremendous business offline but wanted to increase revenue through new sales channels to simplify the purchasing path of the online store. Magneto IT Solutions helped them by developing an eCommerce store and a Mobile application for both Android and iOS from scratch. Moreover, In Bahrain, there were few brands that were popular among eCommerce selling. Being one of the reputed brands in the kingdom, our client was willing to gain the trust of their loyal customers. Understanding the diversity of the eCommerce market in the kingdom, customer interest and UX elements Magneto has successfully delivered the application which is highly appreciated by the customers. This case study evaluates the support and trust of Magneto IT Solutions' web and mobile development services in setting up the online presence for Ashrafs.

DOD Technologies is a leading global supplier of integrated industrial gas detection systems and solutions. Founded in 2003 and headquartered in Cary, Illinois, DOD Technologies is prepared to offer solutions for your toughest gas monitoring requirements.

The goal was to build a complete website that combined both eCommerce & Informative aspects. It had to include the products that needed to be sold and at the same provide a feature to book the field services offered by the company.

Magneto IT Solutions delivered the following:

An exhaustive eCommerce website that consisted of the product line along with the added feature that allowed the customers to book the field services.

NOTEWORTHY FEATURES:

1.    ‘Quote’ Cart

2.    Return Authorization Process Form

3.    Advanced Category Page Filters

4.    Loaner Program 

RESULTS:

1. 20% increase in customer queries due to the introduction of Online channels. It was observed that the ‘Quote’ Cart and Loaner Program were the top 2 features used by consumers.

2. Out of every 10 field services booked, 4 were from the website.